Q1: HOW does Your Price Compare With Other Factories? A: As leading forklift manufacturers with over 12 years of production and export experience, we are confident in offering you a more competitive price than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can deliver standard machines within 30 days due to our stock of common parts. For special orders, we strive to meet our confirmed delivery dates.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our diligent and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) On T/T term, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against the copy of the original B/L for long-term clients.
(2) On L/C term, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult with your sales manager for details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: Being seasoned international players, we handle all INCOTERMS 2010 terms. We usually work with terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We are a fair and consistent supplier. Our prices generally remain stable throughout the year, only adjusting in two cases:
(1) Significant fluctuations in the USD: MB exchange rate per international currency trends.
(2) Adjustments in manufacturing costs due to increased labor and raw material prices.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer multiple shipment methods for forklifts and other MHE products.
(1) For 80% of shipments, we use sea transport, reaching all major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, and others, we utilize road or railway.
(3) For urgent light spare parts, we employ international courier services such as DHL, TNT, UPS, or FedEx.
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