Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We assure you that we can provideyou with a more competitive price than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can promptly deliver regular machines within 30 days, thanks to our stock of common parts. For standard forklifts, we ensure a swift
delivery, and even for special orders, we strive to meet the agreed delivery date.
we can also try to deliver to you as per our confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock to promptly respond to client inquiries and questions.
the time.
Q4: Which Payment Terms Can You Accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your
sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we handle all Incoterms 2010 terms. We commonly work with terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate supplier, our prices generally remain stable throughout the year. We only adjust prices in two scenarios:
our price based on two situations:
(1) Significant fluctuations in the USD to RMB exchange rate;
(2) Adjustments in machine prices due to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We utilize various transportation methods for shipping our forklifts and other MHE products.
(1) For 80% of shipments, the machines are shipped by sea to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway.
(3) For urgently needed light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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