Q1: How does Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We guarantee to provideyou more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of regular machines within 30 days. This is because
we maintain common parts in stock. For standard forklifts, we can deliver in a very short time. For special order requests,
we will endeavor to meet our confirmed delivery dates.
Q3: How Soon Can You Respond to Client Inquiries?
A: Our dedicated team of diligent and dynamic professionals works 24/7 to promptly respond to client inquiries and questions.
all the time.
Q4: Which Payment Terms Can You Accept?
A: We generally accept T/T terms or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% to be settled before shipment or against the copy of
the original B/L for long-term cooperating clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Please consult
with the individual sales manager you work with for more details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: We are proficient in handling all INCOTERMS 2010 terms and typically work with common terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices be Valid?
A: As a fair and considerate supplier, we do not seek windfall profits. Our prices generally remain stable throughout the year, adjusting only
under the following circumstances:
(1) Significant fluctuations in the USD:MB exchange rate according to international currency exchange rates;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, we use sea transportation to all major continents including Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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