Q1: HOW Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we are confident in offeringyou more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can provide immediate delivery of standard machines within 30 days. Our extensive stock of common parts ensures that
standard forklifts are delivered promptly. For special orders, we strive to deliver by the confirmed date.
Q3: HOW Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works round the clock, 24/7, to promptly respond to all client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: Typically, we accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a recognized international bank. Please consult your sales manager for more details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As seasoned international players, we handle all INCOTERMS 2010 terms and typically work with standard terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices be Valid?
A: We are committed to fair pricing and avoid opportunistic profits. Our prices generally remain stable throughout the year, adjusting only in response to:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Adjustments in manufacturing costs due to increases in labor or material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We employ various transportation methods to ship forklifts and other MHE products.
(1) 80% of our shipments are by sea, reaching all major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, and others, we use road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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