Q1: HOW does Your Price Compare with Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, ensuring that we can provideyou with more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can immediately deliver regular machines to our clients within 30 days. This is possible because
we maintain common parts in stock. For standard forklifts, we offer very short delivery times, and for special order requests,
we strive to deliver by the confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team consists of diligent and dynamic individuals, working around the clock to respond to client inquiries and questions
promptly.
Q4: Which Payment Terms Can You Accept?
A: We generally work with T/T or L/C terms, and sometimes DP term.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the
copy of the original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank is acceptable. Please consult
with the individual sales manager you are working with.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional and sophisticated international player, we can handle all INCOTERMS 2010 terms, typically working with
FOB, CFR, CIF, CP, and DAP terms.
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, our prices remain stable throughout the year. Adjustments are made only in two scenarios:
(1) Significant fluctuations in the USD: MB exchange rate according to international currency exchange rates;
(2) Adjustments by manufacturers or factories due to increased labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods:
(1) For 80% of our shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgently required light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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