Q1: HOW Does Your Pricing Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we are confident in offeringyou highly competitive pricing compared to other factories.
Q2: How is Your Delivery Time?
A: Generally, we can ensure prompt delivery of regular machines within 30 days, as we maintain stock of common parts. For
standard forklifts, our delivery times are very short, and we strive to meet confirmed dates for special orders.
Q3: HOW Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7 to ensure timely responses to all client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: Typically, we accept T/T, L/C, and sometimes DP terms:
(1) For T/T terms, a 30% down payment is required in advance, with the 70% balance settled before shipment or against the
copy of the original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Consult
your sales manager for detailed advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, commonly working with standard terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices Be Valid?
A: As a fair and consistent supplier, our prices are generally stable throughout the year. Adjustments are made only in two scenarios:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Changes in machine prices by manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer various transportation options for shipping forklifts and other MHE products:
(1) For 80% of shipments, we use sea transport to major continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia,
either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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