Q1: HOW is Your Price Compare With Other Factories? A: We are a professional forklift manufacturer with over 12 years of production and export experience. We guarantee to offeryou more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of standard machines within 30 days because
we keep common parts in stock. This allows us to ship standard forklifts promptly, and for special orders,
we strive to meet your requested delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team is composed of diligent and energetic individuals who work around the clock to respond to client inquiries and questions.
We are always available to serve you.
Q4: Which Payment Terms Can You Accept?
A: Typically, we operate on T/T or L/C terms, and occasionally on DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term partners.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a globally recognized bank. For specific advice,
please consult with your dedicated sales manager.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As an experienced international player, we can handle all INCOTERMS 2010 terms, typically working with standard
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, we do not seek excessive profits and our prices remain stable throughout the year. However, we adjust
prices based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Adjustments in manufacturing costs due to increased labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer multiple shipping options for forklifts or other Material Handling Equipment (MHE).
(1) For 80% of our shipments, machines are sent by sea to major continents like Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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