Q1: HOW Does Your Pricing Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we confidently offeryou more competitive prices than other factories.
Q2: How Efficient is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of regular machines within 30 days. Thanks to our
stock of common parts, standard forklifts can be dispatched swiftly. For special orders, we strive to meet our confirmed delivery dates.
Q3: HOW Promptly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates around the clock, ensuring we respond to client inquiries and questions at all
times.
Q4: Which Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is accepted. Consult your individual sales
manager for advice.
Q5: Which Incoterms 2010 Terms Do You Operate With?
A: As an expert international player, we handle all INCOTERMS 2010 terms, commonly operating on FOB, CFR, CIF, CP, and DAP terms.
Q6: How Long is Your Price Valid?
A: We are a dependable supplier who maintains stable pricing throughout the year. Price adjustments are made only under two conditions:
(1) Significant variations in the USD: MB rate based on international currency exchange rates;
(2) Adjustments by manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of shipments, machines are transported by sea to major continents including Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway.
(3) For light spare parts needed urgently, we use international courier services like DHL, TNT, UPS, or FedEx.
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