Q1: HOW is Your Price Compare With Other Factories? A: We are seasoned forklift manufacturers boasting over 12 years of production and export experience, ensuring we can provideyou with significantly more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under typical circumstances, we can facilitate the immediate delivery of standard machines to our clients within 30 days, as
we maintain an inventory of common parts. This enables us to deliver standard forklifts promptly, while special requests are
also met with a commitment to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated team of hardworking and enthusiastic professionals operates round the clock, ensuring prompt responses to client
inquiries and questions at all times.
Q4: Which Payment Terms Can You Accept?
A: Typically, we work under T/T or L/C terms, occasionally accommodating DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settling before shipment or against a copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Consult your
sales manager for personalized advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: We are proficient in handling all INCOTERMS 2010 terms. Typically, we operate under common terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, we maintain stable pricing throughout the year. Adjustments are made only under specific
circumstances:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Increases in labor and raw material costs prompting manufacturer price adjustments.
Q7: What Logistics Options Do You Offer for Shipment?
A: We utilize various transportation methods to ship forklifts and other MHE products.
(1) For 80% of our shipments, sea freight is used, servicing major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, road or railway transportation is available.
(3) For urgent light spare part demands, we employ international courier services like DHL, TNT, UPS, or FedEx.