Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, which ensures that we can offeryou more competitive prices compared to other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can offer immediate delivery of regular machines within 30 days. We maintain a stock of common parts, allowing for fast delivery of standard forklifts. For special order requests,
we strive to meet your delivery date as confirmed.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team comprises diligent and dynamic professionals who work around the clock, 24/7, to respond to client inquiries and questions promptly.
Q4: Which Payment Terms Can You Accept?
A: We generally accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult your sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we handle all INCOTERMS 2010 terms, typically working with terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate supplier, we maintain stable pricing throughout the year, adjusting only based on the following:
(1) Significant variations in the USD to RMB exchange rate.
(2) Adjustments in machine prices due to increased labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We offer various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, machines are sent by sea to all major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For inland neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent light spare parts, we use international courier services such as DHL, ***, UPS, or FedEx.
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