Q1: How Does Your Pricing Compare With Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export expertise, we are confident in providing you withmore competitive prices than those offered by other factories.
Q2: What Is Your Usual Delivery Time?
A: Generally, we can facilitate immediate delivery of standard machines within 30 days. We maintain stock of common parts to ensure swift
delivery of standard forklifts. For special orders, we strive to meet the confirmed delivery date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our diligent and dynamic team operates 24/7, ensuring prompt responses to all client inquiries and questions at all times.
Q4: Which Payment Terms Do You Accept?
A: We typically accept T/T or L/C terms, and occasionally DP terms.
(1) Under T/T terms, a 30% down payment is required, with the remaining 70% settled before shipment or against the original B/L copy for
long-term cooperating clients.
(2) Under L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a recognized international bank. Please consult your individual
sales manager for more details.
Q5: What Incoterms 2010 Can You Handle?
A: As a seasoned international player, we handle all INCOTERMS 2010 and typically work with standard terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a considerate supplier, we maintain stable pricing throughout the year, adjusting only under the following conditions:
(1) Significant fluctuations in the USD: MB exchange rates;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We use various transportation methods to ship forklifts and other MHE products:
(1) For 80% of shipments, we use sea freight to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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