Q1: How does your pricing compare with other factories? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we are confident in offeringyou significantly more competitive prices than other factories.
Q2: How is your delivery time?
A: Typically, we can ensure the immediate delivery of standard machines within 30 days due to our stocked parts. For custom orders,
we strive to meet the agreed-upon deadlines promptly, ensuring swift delivery even for specialized requests.
we can also try to delivery to you as our confirmed date.
Q3: How quickly can you respond to client inquiries?
A: Our proactive and dedicated team operates round the clock to address client inquiries and questions promptly, ensuring you
receive timely and efficient responses at all times.
Q4: Which payment terms can you accept?
A: Typically, we operate on T/T or L/C terms, and sometimes on a DP basis.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-standing clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from a recognized international bank, free of 'soft clauses'. Consult your sales manager
for personalized guidance.
Q5: Which Incoterms 2010 terms do you work with?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms, typically working with standard terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How long is your pricing valid?
A: As a considerate and fair supplier, we maintain stable pricing throughout the year, adjusting only under two circumstances:
(1) Significant fluctuations in the USD: RMB exchange rates;
(2) Adjustments by manufacturers/factories due to rising labor and raw material costs.
(2) Manufacturers / factories adjusted the machine price, because of the increasing labor cost and raw material cost.
Q7: What logistics methods do you use for shipment?
A: We offer versatile shipping options for forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transport to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we utilize road or railway transport.
(3) For urgent light spare parts, we dispatch through international courier services like DHL, TNT, UPS, or FedEx.
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