Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with more than 12 years of production and export experience, ensuring we provideyou with more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can immediately deliver regular machines to our clients within 30 days. We keep common parts stocked, so for standard forklifts, we deliver in a very short time. For special orders,
we strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team consists of diligent and dynamic individuals, working 24/7 to ensure we promptly respond to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically accept T/T or L/C terms and sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the 70% balance settled before shipment or against the copy of
the original B/L for long-term clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we can handle all INCOTERMS 2010 terms, typically working with standard terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a reliable and considerate supplier, our prices remain stable throughout the year. We only adjust our prices based on two situations:
(1) Significant variations in the USD: MB exchange rate according to international currency exchange rates;
(2) Adjustments in machine prices by manufacturers/factories due to increasing labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, machines go by sea to all major continents, such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgently needed light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.