Q1: HOW Does Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, enabling us to offeryou more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can offer immediate delivery of regular machines within 30 days, as we stock common
parts. For standard forklifts, delivery can be very prompt, and for special orders, we strive to meet your confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our diligent and dynamic team works around the clock, ensuring 24/7 responses to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically work on T/T or L/C terms, and sometimes DP terms.
(1) On T/T term: A 30% down payment is required in advance, with the 70% balance settled before shipment or against the
copy of the original B/L for long-term clients.
(2) On L/C term: A 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Seek
advice from your individual sales manager.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We are a considerate supplier, avoiding sudden price hikes. Our prices remain stable year-round, adjusting only based on:
(1) Significant variations in the USD: MB rate according to international currency exchanges;
(2) Increased labor and raw material costs from manufacturers or factories.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, machines are sent by sea to major continents like Europe, North America, Africa, South America, Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For inland neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or rail.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
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