Q1: How does your price compare with other factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee more competitive pricing compared to other factories.you a more competitive price than other factories.
Q2: How is your delivery time?
A: Under general circumstances, we can ensure immediate delivery of regular machines within 30 days. We maintain a stock of common parts, enabling swift delivery for standard forklifts. For special orders, we strive to meet the agreed delivery dates.
we have common parts in stock, enabling quick delivery for standard forklifts. For special order requests, we will strive to meet the agreed delivery date.
we can also try to deliver to you by our confirmed date.
Q3: How soon can you respond to client inquiries?
A: Our team consists of diligent and dynamic individuals, working around the clock to respond to client inquiries and questions promptly.
all the time.
Q4: Which payment terms can you accept?
A: We generally accept T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the original B/L for long-term clients.
original B/L for long-term cooperating clients.
(2) For L/C terms, we accept 100% irrevocable L/Cs without 'soft clauses' from internationally recognized banks. Consult your sales manager for advice.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 terms can you work with?
A: As a professional and sophisticated international player, we handle all INCOTERMS 2010 terms. We commonly work with terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long will your price be valid?
A: As a considerate and friendly supplier, we aim to maintain stable pricing throughout the year. Adjustments are made only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD: RMB exchange rate;
(2) Adjustments in machine prices by manufacturers/factories due to increased labor and raw material costs.
Q7: What logistics options do you offer for shipment?
A: We offer multiple transportation options for shipping forklifts and other MHE products.
(1) For most shipments (80%), we use sea freight to major continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries of China, including Russia, Mongolia, and Central Asian countries, we provide road or railway transportation.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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