Q1: HOW Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure unbeatable prices.We guarantee a more competitive price than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can promptly deliver regular machines within 30 days since we stock common parts. For standard forklifts, delivery is exceptionally swift, and special orders will be fulfilled by the agreed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our diligent and dynamic team works around the clock, 24/7, to promptly address client inquiries and concerns.
Q4: Which Payment Terms Can You Accept?
A: We generally operate on T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from a recognized international bank. Please consult with your specific sales manager.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international players, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF CP DAP.
Q6: How Long Will Your Price Be Valid?
A: We are a consistent and fair supplier, avoiding sudden price hikes. Our prices generally remain stable year-round, adjusting only when:
(1) The USD:MB exchange rate fluctuates significantly.
(2) Manufacturers adjust machine prices due to rising labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We utilize various transportation methods to ship forklifts and other MHE products.
(1) For 80% of our shipments, machines are sent by sea to main continents like Europe, North America, Africa, South America, Middle East, Oceania, and Southeast Asia, using containers or RoRo/Bulk shipment.
(2) For inland neighboring countries, such as Russia, Mongolia, and Kazakhstan, we use road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or Fedex.
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