Q1: How Does Your Pricing Compare With Other Manufacturers? A: As experienced forklift manufacturers with over 12 years of production and export experience, we can certainly offeryou more competitive prices than other factories.
Q2: What Is Your Delivery Time?
A: Under normal circumstances, we can deliver standard machines within 30 days due to our stock of common parts. For specialized orders,
we aim to meet the agreed delivery date.
we strive to deliver as per the confirmed schedule.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated team works around the clock to respond to client inquiries and questions promptly, ensuring continuous support.
the time, providing you with timely assistance.
Q4: What Payment Terms Do You Accept?
A: We primarily accept T/T or L/C terms, and occasionally DP terms as well.
(1) For T/T, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against the copy
of the original B/L for long-term clients.
(2) For L/C, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Consult with your sales manager
for specific advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a seasoned international player, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Pricing Valid?
A: We pride ourselves on being fair and stable suppliers. Our prices generally remain consistent throughout the year and are adjusted only
in the following scenarios:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Manufacturer price adjustments due to rising labor and material costs.
Q7: What Logistics Options Are Available for Shipment?
A: We offer various shipping methods for forklifts and other MHE products:
(1) Sea freight for 80% of our shipments to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, using containers or RoRo/Bulk shipment.
(2) Road or rail transport for neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan.
(3) International courier service like DHL, TNT, UPS, or FedEx for urgent, lightweight spare parts.
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