Q1: HOW does Your Pricing Compare With Other Factories? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we confidently offer competitive pricing that stands out against other factories.This ensures you receive premium value and cost-efficiency.
Q2: How Prompt is Your Delivery Time?
A: Under typical circumstances, we can arrange immediate delivery of standard machines within 30 days, thanks to our robust stock of common parts.
For standard forklifts, this means swift shipment, while special orders are fulfilled as per confirmed timelines.
We always strive to meet your urgent needs efficiently.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our diligent and dynamic team operates around-the-clock, ensuring prompt and continuous responses to all client inquiries.
Your questions are our priority, any time, any day.
Q4: Which Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T, a 30% down payment is required upfront, with the remaining 70% due before shipment or against the copy of the original B/L for long-term partners.
(2) For L/C, we accept a 100% irrevocable L/C without 'soft clauses' from a globally recognized bank. Consult your sales manager for personalized advice.
Q5: Which Incoterms 2010 Terms Do You Operate With?
A: As a sophisticated international player, we handle all INCOTERMS 2010 terms, commonly operating on FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Pricing Valid?
A: Our pricing policy is stable and dependable throughout the year. We only adjust prices in two scenarios:
(1) Significant fluctuations in the USD to MB exchange rate.
(2) Increased costs from manufacturers/factories due to rising labor and material expenses.
Q7: What Logistics Options Are Available for Shipment?
A: We offer versatile shipping solutions for forklifts and MHE products, ensuring safe and timely delivery.
(1) For 80% of our shipments, we utilize sea freight to reach major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road and railway transportation.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx to ensure swift delivery.
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