Q1: HOW is Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure to provideyou with more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can offer immediate delivery of standard machines within 30 days. We maintain a stock of common parts, allowing for rapid shipment of standard forklifts. For specialized orders, we strive to meet the agreed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to respond to client inquiries and questions promptly.
Q4: Which Payment Terms Can You Accept?
A: We typically accept T/T or L/C terms and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment, or against the copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your individual sales manager for more details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As an experienced international player, we handle all INCOTERMS 2010 terms, typically working with standard terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We are a reliable and friendly supplier. Our prices generally remain stable throughout the year, adjusting only in two situations:
(1) Significant fluctuations in the USD: RMB exchange rate.
(2) Adjustments from manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer various transportation methods for shipping forklifts and other MHE products.
(1) Approximately 80% of our shipments are sent by sea to all major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For countries neighboring China such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent delivery of light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.