Q1: How does your price compare with other factories? A: We are professional forklift manufacturers with more than 12 years of production and export experience. Therefore, we can assure you of more competitive pricing than other factories.Our prices are unmatched when it comes to value and quality.
Q2: What is your delivery time?
A: Generally, we can immediately deliver regular machines to our clients within 30 days. This is possible because
we maintain a stock of common parts. For standard forklifts, we promise a very short delivery time, and for special orders,
we strive to meet the confirmed delivery dates efficiently.
Q3: How soon can you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to ensure prompt responses to all client inquiries and questions.
We pride ourselves on our rapid and reliable communication.
Q4: Which payment terms can you accept?
A: Typically, we work with T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult
your individual sales manager for tailored advice.
Q5: Which Incoterms 2010 terms can you work with?
A: As a seasoned international player, we handle all Incoterms 2010 terms. Our common terms include FOB, CFR, CIF, CP, and DAP.
We ensure seamless logistics and transport solutions to meet your needs.
Q6: How long will your prices be valid?
A: We are a reliable supplier, committed to stability. Our prices usually remain consistent throughout the year, adjusting only in two scenarios:
1. Significant fluctuations in USD exchange rates;
2. Changes in manufacturing costs due to rising labor or material expenses.
We prioritize fairness and transparency in our pricing.
Q7: What logistics methods do you use for shipment?
A: We offer a wide range of shipping options for our forklifts and other MHE products.
(1) For 80% of shipments, we use sea transport to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or rail transport.
(3) For light spare parts needed urgently, we rely on international courier services like DHL, TNT, UPS, or FedEx.
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