Q1: HOW Does Your Pricing Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure to provideyou with more competitive pricing compared to other factories.
Q2: How Is Your Delivery Time?
A: Under typical circumstances, we can deliver standard machines within 30 days due to having common parts in stock. For
special order requests, we can also strive to meet the confirmed delivery date.
Q3: HOW Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, ensuring 24/7 response to client inquiries and questions.
Q4: Which Payment Terms Do You Accept?
A: We generally work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T, a 30% down payment is required in advance, and the remaining 70% is settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is accepted. Please consult your
individual sales manager for personalized advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We are fair and stable suppliers, not seeking windfall profits. Generally, our prices remain stable throughout the year, adjusting only
in the following situations:
(1) Significant changes in USD: MB exchange rates according to international currency exchange;
(2) Adjustments by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We can ship forklifts and other MHE products through various transportation methods.
(1) For 80% of shipments, delivery is by sea to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent light spare parts, we use international couriers like DHL, TNT, UPS, or FedEx.
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