Q1: HOW Does Your Pricing Compare With Other Manufacturers? A: As a seasoned forklift manufacturer with over 12 years of production and export experience, we confidently provideyou with more competitive pricing than other factories.
Q2: How Prompt is Your Delivery Time?
A: Generally, we ensure immediate delivery of standard machines within 30 days due to our extensive inventory of common parts.
For standard forklifts, we offer very short lead times, and for special order requests,
we strive to meet delivery deadlines as per our confirmed dates.
Q3: HOW Quickly Do You Respond to Client Inquiries?
A: Our team, comprised of diligent and dynamic individuals, works tirelessly around the clock to address client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Are Acceptable?
A: We typically operate on T/T or L/C terms, and occasionally on DP terms.
(1) Under T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from internationally recognized banks. Please consult your dedicated
sales manager for detailed advice.
Q5: Which Incoterms 2010 Terms Can You Handle?
A: As an expert in international trade, we can manage all INCOTERMS 2010 terms, typically working on standard terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We pride ourselves on being a dependable and fair supplier. Our prices generally remain stable throughout the year, with adjustments only in the following scenarios:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Increases in labor and raw material costs causing manufacturers to adjust machine prices.
Q7: What Logistics Options Do You Offer for Shipping?
A: We offer various transportation methods for shipping forklifts and other MHE products.
(1) Approximately 80% of our shipments are by sea, reaching all major continents including Europe, North America, Africa, South America, Middle East,
Oceania and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we utilize road or railway transport.
(3) For urgent, lightweight spare parts, we employ international courier services such as DHL, TNT, UPS, or FedEx.
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