Q1: How does your pricing compare to other manufacturers? A: As a specialized forklift manufacturer with over 12 years of production and export experience, we confidently offer you morecompetitive prices than other factories.
Q2: What is your typical delivery time?
A: Generally, we can immediately deliver regular machines within 30 days due to our stock of common parts. For standard forklifts,
we ensure rapid delivery. For special orders, we strive to meet the confirmed delivery date.
we can also try to deliver to you by the confirmed date.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock, ensuring prompt responses to client inquiries and questions.
all the time.
Q4: What payment terms do you accept?
A: We commonly accept T/T and L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from a globally recognized bank. Please consult your sales manager for advice.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 terms do you operate under?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, typically working with terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long are your prices valid?
A: As a considerate supplier, we maintain stable pricing throughout the year, adjusting only under two conditions:
1. Significant fluctuations in USD: MB exchange rates.
(2) Manufacturers/factories adjust machine prices due to rising labor and raw material costs.
our price based on two situations:
Q7: What shipping methods do you offer?
A: We offer various shipping methods for forklifts and other MHE products.
1. For 80% of shipments, we use sea transport to major continents such as Europe, North America, Africa, South America, the Middle
East, Oceania, and Southeast Asia, by container or RoRo/Bulk shipment.
2. For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
3. For urgent light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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