Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with more than 12 years of production and export experience. This allows us to provideyou with more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of standard machines within 30 days, thanks to our
stock of common parts. For standard forklifts, we guarantee a very short delivery period. Special orders can also be accommodated
within the confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works tirelessly, 24/7, to respond to client inquiries and questions promptly.
Q4: Which Payment Terms Can You Accept?
A: We generally accept T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against a copy
of the original B/L for long-term cooperating clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult
your sales manager for further details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As seasoned international traders, we handle all INCOTERMS 2010 terms, typically operating on terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a fair and considerate supplier, we maintain stable pricing throughout the year. We only adjust prices under two conditions:
(1) Significant fluctuations in the USD: MB exchange rate due to international currency trends;
(2) Adjustments in factory pricing due to rising labor and raw material costs.
Q7: What Logistics Options Are Available for Shipment?
A: We offer a variety of shipping methods for our forklifts and other material handling equipment.
(1) Approximately 80% of our shipments are sent by sea to major continents like Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, using either container or RoRo/Bulk shipping.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or rail.
(3) Urgent light spare parts can be dispatched via international couriers like DHL, TNT, UPS, or FedEx.
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