Q1: HOW does Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We assure you that we provide a more competitive price than other factories.you with a more competitive price compared to other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can arrange immediate delivery of regular machines within 30 days due to our stock of common parts. For standard forklifts, we ensure very short delivery times, and for special orders, we strive to deliver as per our confirmed date.
we maintain common parts in stock. Therefore, for standard forklifts, we ensure a very short delivery time. For special order requests, we aim to deliver as per our confirmed date.
we also aim to deliver as per our confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team comprises diligent and dynamic individuals who work around the clock, 24/7, to respond to client inquiries and questions promptly.
the time to ensure prompt responses.
Q4: Which Payment Terms Can You Accept?
A: Normally, we can work with T/T terms or L/C terms, and sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, and the remaining 70% balance must be settled before shipment or against the copy of the original B/L for long-term cooperating clients.
the balance of 70% is to be settled before shipment or against the copy of the original B/L for long-term cooperating clients.
(2) On L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank can be accepted. Please consult with the individual sales manager you are working with.
advice from the individual sales manager you work with.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional and sophisticated international player, we can handle all INCOTERMS 2010 terms. We typically work with common terms such as FOB, CFR, CIF, CP, and DAP.
terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices be Valid?
A: As a fair and consistent supplier, we ensure our prices remain stable throughout the year. We only adjust prices under two circumstances:
We only adjust our prices under two conditions:
(1) Significant fluctuations in the exchange rate of USD to RMB according to international currency exchange rates;
(2) Adjustments in machine prices due to increased labor costs and raw material costs by manufacturers/factories.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts or other MHE products using various transportation methods.
(1) For 80% of our shipments, machines are transported by sea to main continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can transport by road or railway.
(3) For light spare parts needed urgently, we can ship them via international courier services such as DHL, TNT, UPS, or FedEx.
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