Q1: How do your prices compare with other factories? A: With over 12 years of production and export expertise, we are professional forklift manufacturers committed to ensuringyou receive more competitive pricing compared to other factories.
Q2: How reliable is your delivery time?
A: Typically, we can deliver standard machines within 30 days due to our extensive stock of common parts. This enables
us to offer prompt delivery for standard forklifts. For special orders, we strive to meet the confirmed delivery dates.
we can also try to delivery to you as our confirmed date.
Q3: How quickly can you respond to client inquiries?
A: Our dedicated and proactive team operates 24/7 to ensure timely responses to all client inquiries and questions.
the time.
Q4: Which payment terms do you accept?
A: We generally accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% payable before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from a reputable international bank is acceptable. Consult your sales manager for advice.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 terms can you handle?
A: As experienced international players, we are adept at handling all INCOTERMS 2010 terms and typically work with standard
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long are your prices valid?
A: We are a fair and reliable supplier, maintaining stable pricing throughout the year. Adjustments are made only under these circumstances:
our price based on two situations:
(1) Significant fluctuations in the USD to RMB exchange rate;
(2) Changes in manufacturing costs due to increased labor and raw material expenses.
Q7: What logistics options are available for shipment?
A: We offer various transportation methods for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we utilize sea transport to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, using either container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we offer international courier services like DHL, TNT, UPS, or FedEx.
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