Q1: How Does Your Price Compare With Other Manufacturers? A: As a renowned professional forklift manufacturer with over 12 years of production and export expertise, we ensure that we offeryou highly competitive pricing, surpassing many other factories in the market.
Q2: How Prompt is Your Delivery Time?
A: Under typical circumstances, we can arrange immediate delivery of standard machines for our clients within 30 days. Our well-stocked
inventory of common parts enables swift delivery of standard forklifts, and for specialized orders, we strive to meet the agreed timelines.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team, consisting of dynamic and hardworking individuals, operates around the clock, ensuring prompt responses to all client inquiries.
Q4: What Payment Terms Do You Accept?
A: We typically accept T/T (Telegraphic Transfer) or L/C (Letter of Credit) terms, and sometimes DP (Documents against Payment) terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance due before shipment or against the copy of
the original Bill of Lading for long-term clients.
(2) For L/C terms, we accept 100% irrevocable L/Cs without 'soft clauses' from internationally recognized banks. Consult your sales manager for specific advice.
Q5: Which Incoterms 2010 Terms Do You Operate Under?
A: As seasoned international trade professionals, we handle all Incoterms 2010 terms, frequently working with regular terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Pricing Valid?
A: We are a considerate and dependable supplier, not swayed by fleeting opportunities for high profit. Our pricing remains stable throughout the year, adjusting only in these scenarios:
(1) Significant fluctuations in USD: RMB exchange rates impacting international currency values;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Solutions Do You Offer for Shipment?
A: We offer diverse transportation methods for shipping forklifts and other MHE products:
(1) For 80% of our shipments, we utilize sea transport to major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, using container or RoRo/Bulk shipment methods.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we provide road and railway transportation.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx, ensuring swift delivery.
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