Q1: How Does Your Pricing Stack Up Against Competitors? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we confidently offeryou more competitive pricing compared to other factories.
Q2: What Is Your Standard Delivery Time?
A: Typically, we can deliver regular machines to our clients within 30 days due to having common parts in stock.
For standard forklifts, expect swift delivery. Special orders will be shipped as per confirmed dates.
We strive to meet all delivery commitments, regardless of the order's specific requirements.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, seven days a week, ensuring prompt responses to all client inquiries.
We are committed to addressing your needs any time, any day.
Q4: What Payment Terms Do You Accept?
A: We commonly work with T/T and L/C terms, and occasionally DP terms.
(1) Under T/T terms, a 30% down payment is required in advance, and the remaining 70% is due before shipment or upon receipt of the original B/L for long-term clients.
original B/L for long-term cooperating clients.
(2) Under L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from internationally recognized banks. Consult with your sales manager for specific advice.
Please consult with your sales manager for personalized advice.
Q5: Which Incoterms 2010 Do You Operate Under?
A: As a global industry leader, we adeptly handle all Incoterms 2010. Our standard terms include FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We pride ourselves on being fair and consistent suppliers. Our prices generally remain stable throughout the year, except in two scenarios:
A: Our prices typically remain stable year-round, adjusting only based on:
(1) Significant fluctuations in USD:MB exchange rates;
(2) Adjustments by manufacturers due to rising labor and raw material costs.
Q7: What Are Your Shipping Methods?
A: We offer multiple shipping options for forklifts and other MHE products:
(1) For 80% of our shipments, we use sea transport to major continents like Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia.
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For nearby countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road and rail transport.
(3) For urgent light spare parts, we use international couriers like DHL, TNT, UPS, or FedEx.