Q1: How Does Your Pricing Compare with Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to offeryou prices that are highly competitive compared to other factories.
Q2: What Is Your Delivery Time Frame?
A: Generally, we can provide immediate delivery for standard machines within 30 days due to our stock of common parts. For specialized orders,
we strive to meet delivery timelines as agreed upon with our clients, ensuring timely fulfillment.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team is available 24/7 to respond to all client inquiries and questions promptly.
Q4: What Payment Terms Do You Accept?
A: We typically operate on T/T or L/C terms, and occasionally on DP terms.
(1) For T/T, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C, a 100% irrevocable L/C without 'soft clauses' from a recognized international bank is acceptable. Please consult
with your designated sales manager for further details.
Q5: Which Incoterms 2010 Do You Operate Under?
A: As experienced international players, we handle all INCOTERMS 2010 terms, usually working with regular terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Pricing Valid?
A: We believe in fair pricing and maintain stability throughout the year. However, our prices may adjust based on:
(1) Significant changes in international currency exchange rates affecting the USD to RMB ratio;
(2) Adjustments in manufacturing costs due to increased labor and raw material expenses.
Q7: What Are Your Shipping Methods?
A: We offer diverse transportation options for shipping forklifts and other MHE products.
(1) For most shipments (80%), we use sea freight to major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia. This can be via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, and others, we offer road or railway transport.
(3) For urgent light spare parts, we utilize international couriers like DHL, TNT, UPS, or FedEx to ensure swift delivery.
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