Q1: HOW does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we are confident in providing you withhighly competitive prices compared to other factories.
Q2: How is Your Delivery Time?
A: Under typical circumstances, we can ensure immediate delivery of standard machines to our clients within 30 days. Our extensive stock of common parts
enables us to deliver standard forklifts in a very short time. For special order requests, we strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team comprises diligent and dynamic professionals, working around the clock to respond promptly to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: Typically, we can accommodate T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the 70% balance payable before shipment or against the copy of the
original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your
individual sales manager for further advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international professionals, we handle all INCOTERMS 2010 terms, commonly working with terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, we strive to maintain stable pricing throughout the year, only adjusting based on:
(1) Significant fluctuations in the USD:MB rate due to international currency exchanges;
(2) Manufacturers or factories adjusting machine prices owing to increased labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We utilize various transportation methods to ship forklifts and other MHE products.
(1) For 80% of shipments, machines are sent by sea to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For inland neighboring countries of China such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway.
(3) For urgent light spare parts, we offer international courier services through DHL, TNT, UPS, or FedEx.
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