Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We ensure to provideyou with a more competitive price than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of regular machines for our clients within 30 days. This is possible
because we keep common parts in stock. For standard forklifts, we can deliver in a very short time and for special orders, we will
try our best to deliver by the confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team is composed of diligent and dynamic individuals, working 24/7 to respond to client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Can You Accept?
A: Normally, we can work on T/T terms or L/C terms, and sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, and the 70% balance must be settled before shipment or against the copy of
the original B/L for long-term cooperating clients.
(2) On L/C terms, a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank can be accepted. Please seek
advice from the sales manager you are working with.
Q5: Which Incoterms 2010 Terms Can You Work?
A: We are experienced in international trade and can handle all INCOTERMS 2010 terms, typically working with terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, we strive to maintain stable prices throughout the year. We only adjust
our prices based on two situations:
(1) Significant fluctuations in the USD to MB exchange rate according to international currency exchange rates.
(2) Adjustments in machine prices by manufacturers/factories due to increasing labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts and other MHE products using various modes of transportation.
(1) For 80% of our shipments, machines are shipped by sea to main continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries of China, like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For light spare parts needed urgently, we use international courier services like DHL, TNT, UPS, or FedEx.