Q1: How Does Your Pricing Compare With Other Manufacturers? A: As a professional forklift manufacturer with over 12 years of production and export experience, we are confident in providingyou with more competitive pricing compared to other factories.
Q2: What Is Your Delivery Time Frame?
A: Typically, we can ensure prompt delivery of standard machines within 30 days due to our in-stock common parts. For special orders,
we strive to meet the confirmed delivery date.
we also make every effort to deliver within the agreed timeframe.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our team consists of dedicated and dynamic professionals, available 24/7 to swiftly address client inquiries and questions.
ensuring constant communication and support.
Q4: What Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult your
assigned sales manager for detailed advice.
Q5: Which Incoterms 2010 Do You Handle?
A: As a proficient international enterprise, we handle all Incoterms 2010 and typically operate with terms like FOB, CFR, CIF, CP, DAP.
ensuring smooth and reliable shipping.
Q6: How Long Are Your Prices Valid?
A: We pride ourselves on maintaining stable pricing throughout the year, only adjusting under these conditions:
based on USD: RMB fluctuations due to international currency exchange rates;
(1) Significant variations in USD: RMB exchange rates;
(2) Adjustments by manufacturers due to increased labor and raw material costs.
Q7: What Are Your Logistics Options for Shipment?
A: We offer versatile shipping solutions for forklifts and other MHE products:
(1) For 80% of our shipments, we use sea transport to various continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, and Central Asian nations, we use road or railway transport.
(3) For urgent light spare parts, we utilize international courier services such as DHL, ***, UPS, or FedEx.
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