Q1: How Does Your Pricing Compare to Other Manufacturers? A: With over 12 years of experience in production and export, we guarantee competitive pricing that stands out in the market.We confidently offer more favorable prices compared to other manufacturers.
Q2: What is Your Delivery Time Frame?
A: Typically, we can deliver standard machines within 30 days due to our stocked parts, ensuring a swift turnaround.
For special order requests, we strive to meet the confirmed delivery dates efficiently.
we make every effort to deliver by the agreed date, even for special orders.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team operates around the clock, ensuring prompt responses to all client inquiries and questions.
We are committed to providing 24/7 support to our clients.
Q4: What Payment Terms Do You Accept?
A: We typically accept T/T and L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required, with the remaining 70% settled before shipment or against the B/L copy for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank. Consult your sales manager for specific advice.
Q5: Which Incoterms 2010 Do You Work With?
A: As experienced international players, we handle all INCOTERMS 2010, commonly working with FOB, CFR, CIF, CP, and DAP terms.
Q6: How Long Are Your Prices Valid?
A: Our prices are stable throughout the year, with adjustments based on:
(1) Significant fluctuations in USD: MB exchange rates;
(2) Changes in manufacturing costs due to labor or raw material price increases.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer various shipping methods for forklifts and other MHE products:
(1) Sea freight for 80% of our shipments to Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, and Central Asian nations, we use road or rail transport.
(3) For urgent light spare parts, we utilize international couriers like DHL, TNT, UPS, or FedEx.
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