Q1: How does your price compare with other factories? A: As seasoned manufacturers of forklifts with over 12 years of production and export expertise, we assure you of highly competitive pricing.Compared to other factories, our prices are designed to offer you exceptional value.
Q2: What is your delivery time?
A: Typically, we can promptly deliver standard machines within 30 days. With common parts in stock, standard forklifts can be dispatched very swiftly.
For custom orders, we strive to meet the agreed delivery dates efficiently.
We adapt flexibly to special requests, ensuring timely delivery.
Q3: How soon can you respond to client inquiries?
A: Our dedicated and dynamic team operates around the clock, ensuring rapid responses to all client inquiries and questions.
We are committed to maintaining constant communication.
Q4: Which payment terms do you accept?
A: We mainly operate on T/T and L/C terms, occasionally DP terms.
(1) Under T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept 100% irrevocable L/Cs from internationally recognized banks. Please consult your sales manager for guidance.
Q5: What Incoterms 2010 terms can you work with?
A: As experienced international operators, we handle all Incoterms 2010 terms. Commonly, we work with FOB, CFR, CIF, CP, and DAP terms.
Q6: How long is your price valid?
A: We pride ourselves on maintaining stable prices throughout the year, making adjustments only under specific conditions:
• Significant USD:MB exchange rate fluctuations;
• Adjustments in machine prices due to rising labor and raw material costs.
Q7: What logistics options do you offer for shipment?
A: We utilize various shipping methods for forklifts and MHE products:
(1) For 80% of shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent light spare parts, we send them via international courier services like DHL, TNT, UPS, or FedEx.
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