Q1: How does your pricing compare with other manufacturers? A: We are professional forklift manufacturers with over 12 years of production and export experience. This enables us to offeryou more competitive prices than other factories.
Q2: What is your delivery time?
A: Under normal circumstances, we can provide immediate delivery of regular machines within 30 days, as we keep common parts in stock.
For standard forklifts, we offer rapid delivery. For special orders, we strive to meet the confirmed delivery date.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock to ensure timely responses to all client inquiries and questions.
Q4: What payment terms do you accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% due before shipment or against the
copy of the original B/L for long-term clients.
(2) On L/C terms, we accept 100% irrevocable L/Cs from internationally recognized banks. Please consult with your sales manager for details.
Q5: Which Incoterms 2010 terms can you handle?
A: As an experienced international player, we handle all INCOTERMS 2010 terms, commonly working with FOB, CFR, CIF, CP, and DAP terms.
Q6: How long will your prices be valid?
A: We maintain stable pricing throughout the year, adjusting only in two scenarios:
(1) Significant variations in the USD:MB exchange rate;
(2) Increased labor and raw material costs from our manufacturers/factories.
Q7: What logistics options do you offer for shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) By sea: We handle 80% of shipments to all major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) To neighboring countries: For destinations such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or rail transport.
(3) For urgent light spare parts: We use international courier services like DHL, TNT, UPS, or FedEx.
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