Q1: HOW Does Your Pricing Compare With Other Factories? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we are committed to offeringyou more competitive pricing than other manufacturers.
Q2: What is Your Typical Delivery Time?
A: Under typical circumstances, we can ensure immediate delivery of standard machines within 30 days due to our extensive stock of common parts.
For standard forklifts, we can deliver in very short timeframes. For special orders, we strive to meet the confirmed delivery dates.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7 to promptly address all client inquiries and questions.
Q4: Which Payment Terms Do You Accept?
A: We primarily accept T/T or L/C terms, and sometimes DP terms.
(1) Under T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the original B/L for long-term clients.
(2) Under L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult your sales manager for specific advice.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: As experienced international traders, we handle all INCOTERMS 2010 terms, commonly working with terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Price Valid?
A: We are a reliable and fair supplier, maintaining stable prices throughout the year. Price adjustments are made only under specific conditions:
(1) Significant fluctuations in USD:MB exchange rates;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer various shipping options for forklifts and other MHE products:
(1) For 80% of our shipments, machines are transported by sea to major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For inland neighboring countries like Russia, Mongolia, and others, we utilize road or railway transportation.
(3) For urgent delivery of light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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