Q1: How Do Your Prices Compare With Other Manufacturers? A: As a professional forklift manufacturer with over 12 years of production and export experience, we confidently assure you thatour prices are more competitive than those of other factories.
Q2: What Is Your Typical Delivery Time?
A: Under normal circumstances, we can promptly deliver regular machines to our clients within 30 days. Thanks to our stocked common parts,
we offer swift delivery for standard forklifts. For special orders, we strive to meet the confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team works tirelessly around the clock, ensuring that we respond to client inquiries and questions promptly.
Q4: Which Payment Terms Do You Accept?
A: Typically, we accept T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms: A 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against
the copy of the original B/L for long-term clients.
(2) On L/C terms: We accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Consult your
individual sales manager for detailed advice.
Q5: Which Incoterms 2010 Terms Can You Handle?
A: As a sophisticated international player, we manage all INCOTERMS 2010 terms and commonly work with terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a fair and consistent supplier, we maintain stable prices throughout the year, adjusting prices only in the following scenarios:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Shipping Methods Do You Use?
A: We utilize a variety of transportation methods for shipping forklifts and other material handling equipment.
(1) For 80% of our shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle
East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, and Central Asian nations, we ship by road or railway.
(3) For urgent light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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