Q1: How Does Your Pricing Compare with Other Manufacturers? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we guarantee to offeryou more competitive pricing than other factories.
Q2: What Is Your Delivery Timeline?
A: Under standard conditions, we ensure prompt delivery of regular machines within 30 days, thanks to our stocked parts.
We can deliver standard forklifts very swiftly and accommodate special order requests within the agreed timeframe.
We strive to meet your delivery expectations as per our confirmed date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team, working around the clock, ensures prompt and consistent responses to all client inquiries.
We are committed to providing immediate assistance at any time.
Q4: What Payment Terms Do You Accept?
A: We typically accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank. Consult your sales manager for details.
Please seek advice from the individual sales manager with whom you work.
Q5: Which Incoterms 2010 Terms Do You Operate On?
A: As professional international operators, we handle all INCOTERMS 2010 terms, predominantly working with common terms like FOB, CFR, CIF, CP, and DAP.
We are well-versed in handling all standard terms to meet your needs.
Q6: For How Long is Your Pricing Valid?
A: As a fair and friendly supplier, we maintain stable pricing throughout the year. Our prices only adjust under two conditions:
(1) Significant fluctuations in USD: MB rates due to international currency exchange changes.
(2) Adjustments in manufacturing costs, driven by increases in labor and raw material costs.
Our pricing remains consistent and fair.
Q7: What Shipping Methods Do You Offer?
A: We can ship forklifts and other material handling equipment through various transportation methods.
(1) For 80% of our shipments, we utilize sea transport to major continents such as Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, using container or RoRo/Bulk shipment.
(2) For nearby countries like Russia, Mongolia, and Central Asian nations, we offer road or railway shipping.
(3) For urgent light spare parts, we provide international courier services like DHL, TNT, UPS, or FedEx.
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