Q1: HOW Does Your Pricing Compare With Other Factories? A: As a professional forklift manufacturer with over 12 years of production and export experience, we can confidently provideyou with more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can ensure immediate delivery of standard machines within 30 days. We keep common parts in stock, allowing us to
quickly fulfill orders for standard forklifts. For special requests, we will strive to meet the confirmed delivery date.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our team consists of dedicated and dynamic individuals who work around the clock to promptly address client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: Typically, we work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, we require a 30% down payment in advance, with the remaining 70% balance settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your
sales manager for specific advice.
Q5: What Incoterms 2010 Terms Can You Work With?
A: As an experienced international player, we handle all INCOTERMS 2010 terms and typically work with common terms such as FOB, CFR, CIF, and DAP.
Q6: How Long is Your Pricing Valid?
A: We are a reliable supplier, focused on stable pricing throughout the year. Adjustments are made only under these conditions:
(1) Significant fluctuations in the USD:MB exchange rate.
(2) Changes in machine prices due to increased labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We can ship forklifts and other MHE products via various transportation methods.
(1) For 80% of shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via containers or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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