Q1: How Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to offeryou prices more competitive than those of other factories.
Q2: What Is Your Delivery Time?
A: Under normal circumstances, we can promptly deliver regular machines to our clients within 30 days because
we maintain a stock of common parts. For standard forklifts, we ensure a very short delivery time, and for special orders,
we strive to meet the confirmed delivery date.
Q3: How Soon Can You Respond to Client Inquiries?
A: Our diligent and dynamic team works 24/7 to respond to client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Do You Accept?
A: Typically, we work on T/T or L/C terms, and sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% to be settled before shipment, or against a copy of
the original B/L for long-term clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult the
sales manager you are working with for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international players, we handle all INCOTERMS 2010 terms but commonly work with standard
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices Be Valid?
A: As a considerate supplier, we ensure our prices remain stable throughout the year. We make adjustments only in two situations:
(1) Significant fluctuations in the USD: MB exchange rate based on international currency rates;
(2) Increases in labor and raw material costs, prompting manufacturers to adjust machine prices.
(2) Manufacturers / factories adjusted the machine price, because of the increasing labor cost and raw material cost.
Q7: What Logistics Methods Do You Use for Shipment?
A: We employ various transportation methods for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transportation, reaching all major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/ Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we use road or railway.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.