Q1: HOW Does Your Pricing Compare to Other Factories? A: As seasoned forklift manufacturers with over 12 years of production and export expertise, we confidently offeryou more competitive pricing than other factories.
Q2: What is Your Delivery Time?
A: Under normal circumstances, we can deliver regular machines to our clients within 30 days. Thanks to our stocked common parts, we can offer
swift dispatches for standard forklifts. For special orders, we strive to meet the agreed delivery dates without delay.
we can also try to deliver to you as our confirmed date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, ensuring rapid responses to client inquiries and questions at all times.
the time.
Q4: What Payment Terms Do You Accept?
A: Typically, we accommodate T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% due before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your
sales manager for tailored advice.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: As experienced international traders, we handle all INCOTERMS 2010 and commonly work with terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Are Your Prices Valid?
A: As a reliable and considerate supplier, we maintain stable pricing throughout the year. Price adjustments are made only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange changes;
(2) Increased labor and raw material costs prompting manufacturers to adjust machine prices.
Q7: What Logistics Options Do You Offer for Shipment?
A: We provide a variety of transportation methods for shipping forklifts and other MHE products.
(1) For 80% of shipments, we utilize sea transport to reach major continents including Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgent light spare parts, we utilize international couriers like DHL, TNT, UPS, or FedEx for rapid delivery.
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