Q1: How Does Your Pricing Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure to offeryou a more competitive price than other factories.
Q2: How Prompt Is Your Delivery Time?
A: Under typical circumstances, we can deliver regular machines to our clients within 30 days because
we stock common parts. For standard forklifts, we can ensure a quick delivery time, and for special orders,
we strive to meet your confirmed delivery date.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock to respond to client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from a recognized international bank is accepted. Consult your
sales manager for personalized advice.
Q5: Which Incoterms 2010 Terms Can You Handle?
A: As seasoned international players, we can manage all INCOTERMS 2010 terms, usually handling regular terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a reliable and considerate supplier, we maintain stable prices throughout the year, adjusting only in two scenarios:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate;
(2) Adjustments in our manufacturing costs due to increased labor and raw material expenses.
Q7: What Logistics Options Are Available for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, we use sea freight to reach all major continents, including Europe, North America, Africa, South America,
the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, and Central Asian countries, we offer road or railway transport.
(3) For urgent light spare part requirements, we use international couriers like DHL, ***, UPS, or FedEx.