Q1: How does your pricing compare to other manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we can assuredly offer youmore competitive pricing compared to other factories.
Q2: How reliable is your delivery time?
A: Typically, we can deliver regular machines to our clients within 30 days due to our stock of common parts. For standard
forklifts, our delivery is expedited, and for special orders, we strive to meet the confirmed delivery date.
requests we can also try to delivery to you as our confirmed date.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock, ensuring prompt responses to all client inquiries and questions.
the time.
Q4: Which payment terms do you accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) T/T: A 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term partners.
(2) L/C: We accept 100% irrevocable L/Cs without 'soft clauses' from internationally recognized banks. Please consult your
sales manager for further advice.
Q5: Which Incoterms 2010 terms can you work with?
A: As seasoned international players, we handle all INCOTERMS 2010 terms. We commonly use terms such as FOB, CFR, CIF, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How long will your prices be valid?
A: We strive to maintain stable pricing throughout the year, adjusting only in response to two factors:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Increases in labor and raw material costs by manufacturers/factories.
Q7: What logistics options are available for shipment?
A: We offer various transportation methods for shipping forklifts and other MHE products.
(1) Sea Freight: 80% of our shipments are sent by sea to continents like Europe, North America, Africa, South America, the Middle
East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) Land Freight: For neighboring countries such as Russia, Mongolia, and Central Asian nations, we use road or railway shipping.
(3) Courier Services: For urgent, lightweight spare parts, we use international couriers like DHL, TNT, UPS, or FedEx.
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