Q1: How Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export expertise, we guarantee to offeryou a more competitive price than other factories.
Q2: What Is Your Delivery Time?
A: Typically, we can ensure immediate delivery of standard machines within 30 days due to our stocked common parts. For standard
forklifts, we offer very short delivery times and for unique order requests, we strive to meet our confirmed delivery dates.
we can also try to deliver to you as per our confirmed date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team works round the clock, 24/7, to promptly respond to client inquiries and questions.
the time.
Q4: What Payment Terms Do You Accept?
A: We generally operate on T/T or L/C terms, and occasionally on DP terms.
(1) For T/T terms, a 30% down payment is required upfront, and the remaining 70% balance must be paid before shipment or against the copy of
the original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult with the
sales manager handling your account for detailed advice.
Q5: What Incoterms 2010 Terms Do You Operate On?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms. We commonly work with terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Are Your Prices Valid?
A: We are considerate suppliers, not driven by excessive profit. Our prices remain stable throughout the year, adjusting only in two scenarios:
our price based on two situations:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange rates;
(2) Adjustments in manufacturers/factories' pricing due to increased labor and raw material costs.
Q7: What Logistics Methods Do You Use For Shipment?
A: We offer various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we utilize sea transport to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For nearby inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we provide road or railway transport.
(3) For urgent light spare parts, we ship via international couriers like DHL, TNT, UPS, or FedEx.
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