Q1: HOW Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we confidently assure you ofmore competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can immediately deliver regular machines to our clients within 30 days. We keep common parts in stock, so standard forklifts
can be delivered in a very short time. For special order requests, we strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team, composed of diligent and dynamic individuals, operates 24/7 to promptly address client inquiries and questions at all times.
Q4: Which Payment Terms Can You Accept?
A: We typically work on T/T or L/C terms, and occasionally on DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against a copy of the
original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Please consult your sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional and sophisticated international player, we handle all INCOTERMS 2010 terms, typically working with regular terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price Be Valid?
A: As a reliable and fair supplier, we maintain stable pricing throughout the year and only adjust our prices under two conditions:
(1) Significant fluctuations in the USD:MB exchange rate based on international currency exchange rates;
(2) Adjustments in machine prices by manufacturers/factories due to increased labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts or other material handling equipment by various transportation modes.
(1) For 80% of our shipments, we use sea transport to reach main continents like Europe, North America, Africa, South America, the Middle East, Oceania, and
Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we can utilize international courier services such as DHL, TNT, UPS, or FedEx.
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