Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, ensuring we can offeryou more competitive prices compared to other factories.
Q2: How is Your Delivery Time?
A: Under typical circumstances, we can ensure immediate delivery of regular machines within 30 days for our clients because
we keep common parts in stock. This allows for very short delivery times for standard forklifts, and for special order requests,
we strive to deliver as per our confirmed schedule.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team is composed of diligent and dynamic individuals who work around the clock, 24/7, to respond to client inquiries and questions.
We ensure constant availability to meet your needs.
Q4: Which Payment Terms Can You Accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) T/T terms require a 30% down payment in advance, with the remaining 70% balance settled before shipment or against the
copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult
with your individual sales manager for further advice.
Q5: Which Incoterms 2010 Terms Can You Work?
A: As a professional international player, we can handle all Incoterms 2010 terms. Typically, we work with common terms such as
FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We are a fair and friendly supplier, not driven by short-term gains. Our prices remain stable throughout the year, adjusting only
under certain conditions:
(1) Significant fluctuations in the USD:MB exchange rate as per international currency exchange rates.
(2) Adjustments in manufacturing costs due to changes in labor and raw material expenses.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer diverse transportation methods for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea freight to deliver to major continents including Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, using containers or RoRo/Bulk shipment methods.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, we can arrange road or railway transport.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx to ensure swift delivery.
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