Q1: How does Your Pricing Compare With Other Factories? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we assure you that we offermore competitive prices than other factories.
Q2: How Prompt is Your Delivery Time?
A: Under typical circumstances, we are able to deliver standard machines within 30 days due to our comprehensive stock of common parts. For custom orders,
we strive to meet the delivery date as per our confirmation.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7 to promptly address client inquiries and questions.
Q4: Which Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your sales manager.
Q5: Which Incoterms 2010 Terms Do You Operate With?
A: As a professional and experienced international player, we are adept with all INCOTERMS 2010 terms, generally working with terms like
FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We are a fair and reliable supplier, maintaining stable prices year-round. We adjust prices only in response to:
(1) Significant fluctuations in the USD: MB exchange rate;
(2) Manufacturer cost adjustments due to increased labor and raw material costs.
Q7: What Logistics Options Are Available for Shipment?
A: We offer multiple shipment methods for forklifts and other MHE products:
(1) For 80% of shipments, machines are transported by sea to major continents such as Europe, North America, Africa, South America, Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries of China, including Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can send by road or railway.
(3) For urgently needed light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
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