Q1: How does your pricing compare with other manufacturers?
A: As professional forklift manufacturers boasting over 12 years of production and export experience, we are confident in offering you
more competitive prices than other factories.
Q2: What is your delivery time like?
A: Under normal circumstances, we can immediately deliver regular machines within 30 days. With common parts in stock, standard forklifts are
dispatched swiftly. For special orders, we strive to meet the confirmed delivery dates.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated team works around the clock, 24/7, to promptly address all client inquiries and questions.
Q4: Which payment terms do you accept?
A: We typically accept T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against a copy of the
original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C from a recognized international bank is accepted. Consult with your sales manager for details.
Q5: Which Incoterms 2010 terms do you work with?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, commonly working with FOB, CFR, CIF, CP, and DAP.
Q6: How long is your pricing valid?
A: We are a fair and client-focused supplier, maintaining stable prices throughout the year. Price adjustments only occur in two situations:
(1) Significant fluctuations in the USD/MB exchange rate.
(2) Changes in manufacturing costs due to increased labor or raw material expenses.
Q7: What logistics options do you offer for shipments?
A: We provide various shipping options for forklifts and other MHE products.
(1) For 80% of shipments, we use sea transport to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we utilize road or rail transport.
(3) For urgent light spare parts, we offer international courier services such as DHL, ***, UPS, or FedEx.
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