Q1: How Does Your Pricing Compare With Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we confidently offer morecompetitive pricing than other factories.
Q2: What Is Your Usual Delivery Time?
A: Under normal circumstances, we can promptly deliver regular machines within 30 days, as we maintain a stock of common
parts. For standard forklifts, we ensure quick delivery. For special orders, we strive to meet the confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: We typically accept T/T or L/C terms, and sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the 70% balance settled before shipment or against the
copy of the original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is accepted. Please consult your sales manager.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: As a professional international player, we handle all INCOTERMS 2010 terms. Typically, we work with standard terms such as
FOB, CFR, CIF, CP, DAP.
Q6: How Long Is Your Price Valid?
A: As a considerate supplier, our prices remain stable throughout the year. We adjust prices only under two conditions:
(1) Significant fluctuations in the USD: RMB exchange rate.
(2) Changes in manufacturing costs due to increased labor and raw material expenses.
Q7: What Are Your Shipment Logistics Options?
A: We offer diverse transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, using container or RoRo/Bulk shipment.
(2) For neighboring countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.