Q1: How Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure that we provideyou with more competitive pricing than other factories.
Q2: How Prompt is Your Delivery Time?
A: Under normal circumstances, we can deliver regular machines to our clients within 30 days, thanks to our stock of common parts.
For standard forklifts, we offer rapid delivery, and for special orders, we strive to meet your requested delivery dates.
We ensure prompt delivery as per the confirmed timelines.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated team is comprised of diligent and dynamic individuals, available 24/7 to promptly respond to client inquiries and questions.
We guarantee timely responses at all times.
Q4: Which Payment Terms Do You Accept?
A: Typically, we work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without soft clauses from a recognized international bank. Consult your sales manager for details.
Contact your individual sales manager for specific advice.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: As experienced international operators, we handle all INCOTERMS 2010 terms. We usually work with standardized terms such as FOB, CFR, CIF, CP, and DAP.
We are adept at managing all typical terms effectively.
Q6: How Long is Your Price Valid?
A: We are a considerate supplier with stable and fair pricing throughout the year. Price adjustments are only made under the following conditions:
Our pricing policy is based on two specific situations:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange variations.
(2) Adjustments in manufacturing costs due to rising labor and raw material expenses.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer multiple transportation options for shipping forklifts and other materials handling equipment (MHE).
(1) For 80% of shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For nearby countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we provide road or railway transport.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx for swift delivery.
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